Delivery Information

We deliver to addresses in the United Kingdom only.

Delivery options

• Royal Mail Tracked 48: £3.49, or free on orders over £30
• Royal Mail Tracked 24: £4.99
• Special Delivery (next day by 1pm): £8.99

Dispatch times

Orders placed before 3pm Monday to Friday are dispatched the same day. Orders placed after 3pm, at weekends or on bank holidays are dispatched on the next working day.

Age checks on delivery

Nicotine products can only be delivered to adults. The courier may ask for photo ID showing you are 18 or over. If no one over 18 is available, the parcel will be returned to the depot for collection.

Tracking

You’ll receive a tracking number by email once your order has been dispatched.

Delays

Royal Mail aims to deliver Tracked 24 parcels the next working day, but this isn’t guaranteed. If your parcel hasn’t arrived within five working days of dispatch, please contact us.