Who We Are

Our website address is: https://www.yourdomain.co.uk/. This website is run by Your Store Name, registered in England & Wales (Company No. [number]), [registered address]. We are the data controller for personal data collected through this site.

What Personal Data We Collect and Why We Collect It

Orders

When you place an order we collect your name, billing and delivery address, email, phone number and order details. We need these to take payment, deliver your order and meet our legal obligations. Our lawful basis is performance of a contract.

Age verification

Because we sell nicotine products, we check that customers are 18 or over. We share your name, address and date of birth with our age-verification provider for this purpose only. Our lawful basis is legal obligation.

Payments

Card and PayPal payments are handled by our payment providers. We do not see or store your full card number.

Comments

When visitors leave comments on the blog, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help prevent spam.

Newsletter

If you sign up for emails, we use your email address to send offers and news. You can unsubscribe at any time using the link in every email. Our lawful basis is consent.

Cookies

We use essential cookies to run your basket, remember your age confirmation and keep you logged in. With your consent we may also use analytics cookies to understand how the site is used. You can change your choice at any time from the cookie banner.

Who We Share Your Data With

• Payment providers (for example Stripe and PayPal)
• Our age-verification provider
• Royal Mail and other couriers, to deliver your order
• Our website host and email provider

We never sell your personal data.

How Long We Keep Your Data

We keep order records for six years for tax and accounting purposes. Newsletter data is kept until you unsubscribe. Blog comments are kept indefinitely unless you ask us to remove them.

Your Rights

Under UK GDPR you can ask to access, correct, delete or restrict use of your personal data, object to processing, and ask for a copy of your data. Email hello@yourdomain.co.uk and we’ll respond within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Contact

For any privacy question, email hello@yourdomain.co.uk or write to [registered address].